Cloud & DevOps · Case study

Winning engineers with content they actually respect

Developer-first content and a webinar engine that turned a DevOps platform into a trusted name.

Illustrative scenario, targets not results
Client profile
Seed-stage DevOps and observability platform for engineering teams
Region
India, US and Europe
Timeline
6-month programme
Services
Target 5x Qualified webinar registrations
Target 35% Target attendance rate
Target 2x Free-tier sign-ups from content
The challenge

Where they started

Engineers do not respond to marketing language. They want working examples, honest trade-offs and tools that respect their time. The product was strong, but the content read like a brochure, so developers scrolled past it.

The team had no capacity to run content as a programme, and a failed webinar or two had left the founders doubtful that events were worth the effort.

Our approach

What we did

  1. 01

    Pair writers with engineers

    Set up a lightweight process where technical writers interview the team, draft tutorials and incident write-ups, and engineers review for accuracy.

  2. 02

    Lead with hands-on formats

    Published step-by-step guides, runnable code samples and honest comparisons of approaches, each with a clear, low-friction route into the free tier.

  3. 03

    Run webinars as a series

    Planned a monthly live-build series with guest practitioners, promoted through email, LinkedIn and developer communities, with recordings repurposed as short clips.

  4. 04

    Nurture by behaviour

    Built email journeys that follow what a developer read or attended, sending the next useful guide instead of a sales pitch.

Goals of the programme

What success looks like

  • A trusted technical voice in the communities where engineers research tools
  • A repeatable webinar engine with a pipeline of speakers and topics
  • Content that supports both discovery and free-tier activation
  • A nurture path that moves engaged developers toward a team plan
How we measure it

Numbers you can check

  • Qualified registrations are those with a work email at a company of five or more engineers
  • Attendance and watch-time taken from the webinar platform, not estimated
  • Free-tier sign-ups attributed to content using UTM-tagged links and first-touch reporting
Customer.ioZoom WebinarsGA4Google Search ConsoleNotionFigma
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